Opal Nugget Ice Maker ™


Opal Nugget Ice Maker ™

You may also know this as "the good ice". Opal makes the chewable, crunchable, flavor-saving nugget ice you love. The Opal is an affordable, portable nugget ice maker for your home. Please allow 5 - 10 business days for shipping. Only $449, compare at MSRP $499.

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You may also know this as "the good ice". Opal makes the chewable, crunchable, flavor-saving nugget ice you love. The Opal is an affordable, portable nugget ice maker for your home. Please allow 5 - 10 business days for shipping. Only $449, compare at MSRP $499.

Opal Nugget Ice Maker Status Update...

Small Batch Production

Shipping

On The Shelf

The Good Ice: anytime, anywhere

The co-create community at FirstBuild has carefully designed the Opal with the enthusiast in mind: people who drop by their favorite restaurant on the weekend to pick up a bag of that special soft ice or have googled “nugget ice maker for home” only to find that home nugget ice makers start at $2000 - $3000. Opal is smart enough to know when to start and stop making ice so you’re never left without it. Just like in any cooler, ice will slowly melt within the air-insulated bucket, then turn on when it is time to refill.

Don't just take it from us...

opal ice maker benefits

Opal Accessories

Per user feedback, we’ve designed a water filter made specially for the Opal. It is simple to install and has a lifespan of 3 months. It is tested against ANSI/NSF Standard 42 for the reduction of chlorine, tastes and odors. While not necessary to operate the Opal, it is nice for those who prefer filtered water.

Opal Water Filter

Tech Specs

Ice Storage Capacity 3 lbs
Dimensions 10.5 in wide x 15.5 in deep x 17.25 in tall
Weight Empty 44 lbs
Volts / Frequency / Current 120V AC / 60 Hz / 2.5 A
Installation Clearance 3 inches, sides and back
Operating Temperature 55°F - 90°F
Ice Making Rate 24 lbs per day
Reservoir Capacity 2.5 quarts
Product Warranty One Year Limited Warranty
Water Quality Use potable water only, 12 gpg (205 ppm) or less mineral hardness

Frequently Asked Questions

About Opal

  • Opal Specs

    Ice Making Rate: 24 lbs per day*
    Ice Storage Capacity: 3 lbs
    Dimensions: 10.5" wide x 15.5" deep x 17.25" tall
    Weight Empty: 44 lbs
    Volts / Freq / Current: 120V AC / 60 Hz / 2.5 A
    Installation Clearance: 3" sides and back
    Operating Temperature: 55°F - 90°F
    * The actual quantity of ice produced will vary with environmental conditions.

     

  • How does Opal make nugget ice?

    Traditional ice makers freezes water into a hard ice cube. Opal nugget ice is made by scraping the ice flakes off the inside of a chilled stainless steel cylinder. The flakes are extruded through a round hole, compacting them into chewable nuggets similar to a snowball.

  • How big is Opal?

    Opal's exterior dimensions are 10.5" wide x 15.5" deep x 17.25" tall. Opal was designed to be stored under standard height kitchen cabinets. If you are planning to install Opal on your kitchen countertop, we suggest that you measure the distance from your countertops to the bottom of your cabinets to determine fit.

  • Can I install Opal in a cabinet?

    Opal can be installed in a cabinet as long as adequate clearance is allowed for airflow around the sides and back of the unit. We suggest clearances of 3" around the sides and back of Opal. Note that if Opal is installed in an enclosed cabinet, the rate of icemaking will be reduced due to higher temperatures within the cabinet.

Refund/Warranty

  • What is the refund policy for Opal?

    Unopened Units

    FirstBuild will provide full refunds for unopened units up to 14 business days after you have received the unit. The unit must have at least one shipping strap still attached. We will not cover shipping costs. Purchases can only be refunded back to the card that the original purchase was made on.

    Opened Units

    FirstBuild will provide refunds for opened units minus a 10% restocking fee up to 30 business days after you receive the unit. We will not cover shipping or packaging costs. Purchases can only be refunded back to the card that the original purchase was made on.

  • Cancellation Policy

    Currently we are unable to cancel orders after they've been placed. If you request cancellation of your order before your unit ships, a pre-paid return shipping label will be issued and a refund will be granted upon the return of the unit.

  • Full Opal Warranty

    Limited Warranty: One (1) year from the date of receipt of the product. What is covered: Product failure during the Limited Warranty Period, due to a defect in materials or workmanship.

    What is not covered: Product failure due to abuse, misuse, improper use, or commercial use. Damage to the product caused by accident, fire, floods, or acts of God. Incidental or consequential damages caused by possible defects with this product.*

    Software bugs that can be corrected with an update via the “FirstBuild” App. Labor and other charges to install and/or remove the product.

    What FirstBuild will do: If your product qualifies for this Limited Warranty, FirstBuild will either: (1) replace your product with a new or remanufactured product, or (2) refund the purchase price of the product, at FirstBuild’s sole discretion.

    Limitations: The Limited Warranty is extended to the original purchaser for products purchased for home use within the US and Canada.

    * Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To determine what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

  • If I buy an Opal from an individual or through a reselling service (like eBay), what is the Warranty?

    The warranty does not apply to products that are resold. The Opal Warranty states: "The Limited Warranty is extended to the original purchaser for products purchased for home use within the US and Canada."

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